About LiveChat - Customer service
LiveChat is a customer service platform that delights your customers and fuels your sales. Support customers on the go with LiveChat and offer a superb customer experience at all times. Never miss another chance to...
LiveChat is a customer service platform that delights your customers and fuels your sales. Support customers on the go with LiveChat and offer a superb customer experience at all times.
Never miss another chance to connect with customers! The LiveChat mobile app is with you whenever you need, and works seamlessly even on poor internet connection. Customer support was never easier.
30,000+ companies around the world can’t be wrong!
Powerful customer service software close at hand:
- Customer details
- Incoming message sneak peek & ready-to-go responses
- Multi-channel support
- File sharing
- In-app and push notifications
- Agent list with editable profiles
And more!
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Install LiveChat to:
1. Solve customer problems in a flash
Instant answers in real-time. Fast for your team, fast for the customer.
See what customers are typing before the message is sent. Use ready-to-go responses for repetitive questions. Speed up your customer support with ease and boost customer satisfaction.
2. Support smarter, not harder
Make the most of automation.
Use automated greetings to recommend products, make announcements, and engage customers based on their behavior on the website. Streamline your customer service automatically routing chats to the right teams.
3. Solve tickets anytime, anywhere
Manage complex cases inside your Android app with our built-in ticketing system. Reassign tickets between groups, keep all open cases in a specific folder, and find the ticket status in the blink of an eye.
4. Close more sales
Collect and qualify leads without a hitch and boost your sales opportunities.
Engage prospective customers while they’re still on your website. Support customers throughout their buying journey to improve customer experience and increase your sales.
5. Cut costs
Increasing headcount is not the answer.
Scale your customer service the smart way. Improve productivity with powerful features.
Offer customer support to several visitors at a time, and reply faster, keeping customer satisfaction high.
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Visit our website www.livechat.com to learn how you can scale your business with LiveChat.
Install LiveChat on your mobile and improve your customer service in minutes. Support your customers wherever you are to offer a superb customer experience at all times.
Previous Versions
Here you can find the changelog of LiveChat - Customer service since it was posted on our website on 2020-04-22 19:31:47.
The latest version is 2.26.1 and it was updated on 2024-04-22 13:12:37. See below the changes in each version.
LiveChat - Customer service version 2.25.2
Updated At: 2024-02-22
Changes: What's new:
- Technical improvements
LiveChat - Customer service version 2.23.1
Updated At: 2023-09-22
Changes: What's new:
- Resolved issue with browser dismissal during 2FA
- Technical improvements
LiveChat - Customer service version 2.21.2
Updated At: 2023-03-01
Changes: What's new:
- Bugfixes and technical improvements
LiveChat - Customer service version 2.8.7
Updated At: 2022-05-04
Changes: What's new:
This update brings back the previous app version due to push notifications issues. The HelpDesk tickets won't be available for a while.
LiveChat - Customer service version 2.8.5
Updated At: 2022-04-21
Changes: What's new:
- Fully operational HelpDesk Tickets section, where you can handle all new and ongoing tickets
- Option to create new HD tickets (in the new HD Tickets section and from your chats)
- UI adjustments
- Bug fixes
LiveChat - Customer service version 2.7.7
Updated At: 2022-04-13
Changes: What's new:
- Fully operational Tickets section, where you can handle all new and ongoing tickets
- Option to create new tickets (in the new Tickets section and from your chats)
- Deep linking for Archives and the Tickets
- Big UI improvements
- Informative toasts
- Updating recently used canned responses after edition
- Improvements in visitors banning flow
LiveChat - Customer service version 2.6.4
Updated At: 2022-01-13
Changes: The update contains small improvements and minor bug fixes.
LiveChat - Customer service version 2.5.9
Updated At: 2021-10-07
Changes: What’s new:
- SnapCall voice & video integration release
- Improved the list elements on different screens
- Renamed the Profile Screen to More Screen, changed their icon, and improved the user interface
- Typography improvements
- For active chats, customers from channels will be shown on Traffic
- Fixed the issue with an invitation link
- Block the public mode for supervised chat
- Underground preparation for LiveChat Tickets
LiveChat - Customer service version 2.5.8
Updated At: 2021-10-06
Changes: - Add more logs to debug issue with missed customer
LiveChat - Customer service version 2.5.7
Updated At: 2021-10-01
Changes: What’s new:
- SnapCall voice & video integration release
- Improved the list elements on different screens
- Renamed the Profile Screen to More Screen, changed their icon, and improved the user interface
- Typography improvements
- For active chats, customers from channels will be shown on Traffic Screen
- Fixed the issue with an invitation link
- Block the public mode for supervised chat
- Underground preparation for LiveChat Tickets
Disclaimer
Official Google Play Link
We do not host LiveChat - Customer service on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for LiveChat - Customer service is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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